Privacy Policy – The Alpaca Farm

Privacy Policy – The Alpaca Farm

The Alpaca Farm website (located at: www.alpaca.co.il
) is operated by Alpaca Breeding Farm Ltd., Company No. 511222549 (hereinafter: “the Company”). The website provides information regarding the farm, its services, and products, and also allows the booking of lodging, vacation packages, activities, and other services (hereinafter: “the Website”).

Use of the Website, including the provision of personal information, is subject to this Privacy Policy. Please read the following carefully before using the Website.

1. Collection and Use of Information
1.1 We collect information in two ways:

Active Information – Information you voluntarily provide, such as your name, phone number, email address, payment details, and desired accommodation dates.

Passive Information – Technical data automatically collected during browsing, such as IP address, browser type, and more.

1.2 Information may be stored in the Company’s databases, which are registered according to the Israeli Privacy Protection Law, 1981 (hereinafter: “the Privacy Protection Law”). Providing information is voluntary, but some services may not be available without it.
1.3 Payment information will only be used for the transaction you initiate and will not be stored after its completion, except as required by law.
1.4 The Company may use the information for:

Providing the services you requested.

Contacting you with promotional and marketing offers, subject to applicable law (the Communications Law “Spam Law”).

Improving the Website, services, and user experience.

1.5 In certain cases, information may be shared with third parties:

Service providers on behalf of the Company (e.g., payment processors, email services, IT support).

As required by law or by a court order.

In the event of a merger, acquisition, or transfer of the Company’s activities.

For managing disputes or legal proceedings.

1.6 Some data may be stored or processed outside of Israel, in accordance with legal requirements.
2. User Rights

Under the Privacy Protection Law, you have the right to review the information collected about you and request correction or deletion. You may contact the Company via the “Contact Us” page, by phone at 08-658-8047, or via email at [email protected]
.

You may also opt out of receiving marketing communications at any time by clicking the unsubscribe link in the messages or by contacting the Company directly.

3. Data Security

The Company uses appropriate security measures in accordance with data protection regulations but cannot guarantee absolute protection against unauthorized access or misuse.

4. Cookies and Tracking Technologies

The Website uses cookies and similar technologies to operate, improve the user experience, personalize content and advertising, and measure effectiveness.
You can configure your browser to block cookies; however, some services may not function properly without them.

5. Unsolicited Communications (SPAM)

We do not send “spam.” Promotional messages to Website users will only be sent in accordance with applicable law, including the Israeli Communications Law (Bezeq and Broadcasting), 1982.

6. Links to Other Websites

The Website may include links to external sites that are not under the Company’s control. This Privacy Policy does not apply to those sites.

7. Minors

The Website is not intended for independent use by minors under the age of 18 without parental consent. If information was provided by a minor without proper consent, please contact us and we will act to delete the data.

8. Changes to this Policy

The Company may update this Privacy Policy from time to time. The latest update date will appear at the bottom of the notice. Continued use of the Website after such changes constitutes your acceptance of the updated policy.

9. Governing Law and Jurisdiction

This Privacy Policy shall be governed exclusively by the laws of the State of Israel. Exclusive jurisdiction is granted to the competent courts in the Tel Aviv or Be’er Sheva districts.

Last updated: September 2025

Other